Our Story

Canadian Restaurant Supply was founded in 1999 by Mike and Brenda Otter with a vision to offer unparalleled commercial kitchen planning services in the Okanagan. With a steadfast commitment to excellence and a customer-centric approach, CRS has emerged as a premier of commercial kitchen design services, maintaining its position at the forefront of the industry for more than two decades.  

What began as a modest, four-person venture has grown into a dynamic team of over 25 professionals, complemented by a state-of-the-art showroom in Kelowna and a thriving online presence that helps Canadians coast to coast. 

Our expertise, coupled with a focus on relationship building and community connection, has been vital to CRS’s growth. We’re not just designing kitchens; we’re helping people realize their dreams—because everybody’s got to eat!

Canadian Restaurant Supply

Our Mission

Our mission is to support the success of Canadian commercial kitchens with a comprehensive range of innovative supplies, from state-of-the-art equipment to the smallest detail. We prioritize continuous improvement through the latest advancements in technology and design, enabling us to stay ahead of the evolving needs of the foodservice industry. With a commitment to training and development, our team embraces the latest equipment and software technologies, enabling us to leverage those improvements and set new benchmarks in exceptional customer experience.

Our Core Values


Exceed expectations and deliver on promises to our team, our customers, and our vendors.


Treat everyone with dignity and empathy.


Positive impact and continuous growth.

Restaurant Supply Store

Our Team

At CRS, we believe in the power of collaboration. Our team is comprised of commercial kitchen designers, restaurant kitchen consultants, and project managers, each bringing their unique backgrounds and expertise to the table. 

We’re dedicated to our craft. Each step of the process is handled with experience. If you have questions, we have answers in the form of innovative solutions and a deep understanding of your project’s individual needs.


Jen Hoffman, General Manager

Jen Hoffman, General Manager

As General Manager, Jen Hoffman's leadership extends beyond her passion for helping customers and her expertise in the industry. She has fostered a culture of collaboration, transparency, and innovation at Canadian Restaurant Supply. Jen's focus on employee development and empowerment has helped build a strong and motivated team that is committed to delivering outstanding results. Jen has been instrumental in driving overall growth, ensuring that Canadian Restaurant Supply remains a leader in the industry.

Mark Wallace, VP of Sales & Marketing

Mark Wallace, VP of Sales & Marketing

Mark Wallace is the Vice President of Sales & Marketing at Canadian Restaurant Supply, a top supplier of commercial kitchen equipment and restaurant supplies. With over 20 years of experience in sales and marketing, Mark is an expert in identifying customer needs and providing tailored solutions to meet their unique requirements. He is dedicated to building strong relationships with customers and helping them achieve success in their businesses.


We would be nothing without our community. Canadian Restaurant Supply is a proud member of the Okanagan Chefs Association and the Kelowna Chamber of Commerce

In 2023, CRS supported many different charities, including:

  • Pacific Autism Family Network

  • Alzheimer’s Society

  • Kelowna Women's Shelter

  • BC Hospitality Foundation

  • Festival Slava Ukraine

  • Kelowna Ringette

  • Cold Weather Clothing Drive

  • Central Okanagan Food Bank

  • Indian Residential School Survivors’ Society

…and many more. We love making room at the table for the causes close to our community.


Bundles of gratitude for the way they contribute to the community. Just saw three staff volunteer at the Kelowna Gospel Mission and it was so nice to see a business serving those with need that are not on their customer list. Thank you so much

— Stephen Wolfe

It is an absolute pleasure working with the great people at Canadian restaurant supply. I have personally had lots of experience dealing with Geoff Clarke. He is very thorough and always follows up. I do recommend this company if you're looking for great service with your restaurant equipment supply.

— JemiClad Canada

This is the best place to get your commercial stuff for your business. The staff here are very very helpful if they do not have what you want they will go out of there way to find it. So please give these guys a try!

— Daniel Page

Excellent customer service, Angela is just amazing. She goes out of her was to support our LTC facility. She answered my calls even when she was on vacation. I highly recommend CRS to anyone. Very professional and efficient in their approach.

— Cindy Koch

Been dealing with CRS for a few years now. Best prices for proper commercial equipment to keep our facility operating tip top. Super customer service. Even after hours. We are a small customer but always treated like royalty.

— Yarrow Community Centre

The CRS Team


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