About CRS | Restaurant Supply Store

Our Story

Canadian Restaurant Supply was founded in 1999 by Mike and Brenda Otter with a vision to offer unparalleled commercial kitchen planning services in the Okanagan. With a steadfast commitment to excellence and a customer-centric approach, CRS has emerged as a premier of commercial kitchen design services, maintaining its position at the forefront of the industry for more than two decades.

What began as a modest, four-person venture has grown into a dynamic team of over 25 professionals, complemented by a state-of-the-art showroom in Kelowna and a thriving online presence that helps Canadians coast to coast.

Our expertise, coupled with a focus on relationship building and community connection, has been vital to CRS’s growth. We’re not just designing kitchens; we’re helping people realize their dreams—because everybody’s got to eat!

Our Mission

Our mission is to support the success of Canadian commercial kitchens with a comprehensive range of innovative supplies, from state-of-the-art equipment to the smallest detail. We prioritize continuous improvement through the latest advancements in technology and design, enabling us to stay ahead of the evolving needs of the foodservice industry. With a commitment to training and development, our team embraces the latest equipment and software technologies, enabling us to leverage those improvements and set new benchmarks in exceptional customer experience.

Our Core Values

COMMITMENT

Exceed expectations and deliver on promises to our team, our customers, and our vendors.

RESPECT

Treat everyone with dignity and empathy.

SUCCESS

Positive impact and continuous growth.

Our Team

At CRS, we believe in the power of collaboration. Our team is comprised of commercial kitchen designers, restaurant kitchen consultants, and project managers, each bringing their unique backgrounds and expertise to the table.

We’re dedicated to our craft. Each step of the process is handled with experience. If you have questions, we have answers in the form of innovative solutions and a deep understanding of your project’s individual needs.

Community

We would be nothing without our community. Canadian Restaurant Supply is a proud member of the Okanagan Chefs Association and the Kelowna Chamber of Commerce.

In 2023, CRS supported many different charities, including:

Pacific Autism Family Network
Alzheimer’s Society
Kelowna Women's Shelter

BC Hospitality Foundation
Festival Slava Ukraine
Kelowna Ringette

Cold Weather Clothing Drive
Central Okanagan Food Bank
Indian Residential School Survivors’ Society

…and many more. We love making room at the table for the causes close to our community.

WHAT CUSTOMERS SAY

Bundles of gratitude for the way they contribute to the community. Just saw three staff volunteer at the Kelowna Gospel Mission and it was so nice to see a business serving those with need that are not on their customer list. Thank you so much

— Stephen Wolfe

It is an absolute pleasure working with the great people at Canadian restaurant supply. I have personally had lots of experience dealing with Geoff Clarke. He is very thorough and always follows up. I do recommend this company if you're looking for great service with your restaurant equipment supply.

— JemiClad Canada

This is the best place to get your commercial stuff for your business. The staff here are very very helpful if they do not have what you want they will go out of there way to find it. So please give these guys a try!

— Daniel Page

Excellent customer service, Angela is just amazing. She goes out of her was to support our LTC facility. She answered my calls even when she was on vacation. I highly recommend CRS to anyone. Very professional and efficient in their approach.

— Cindy Koch

Been dealing with CRS for a few years now. Best prices for proper commercial equipment to keep our facility operating tip top. Super customer service. Even after hours. We are a small customer but always treated like royalty.

— Yarrow Community Centre